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Terms of Use and Privacy Policy

Terms of Use and Privacy Policy

Muskoka Maple Website Terms of Use

Welcome to our website. If you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Muskoka Maple’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Muskoka Maple’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is: Muskoka Tourism Marketing Agency, 1342 Highway 11 North, Kilworthy, Ontario, Canada P0E 1G0. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

The businesses that appear on the website pay a membership to be featured.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Ontario, Canada.

Muskoka Maple Website Privacy Policy

Cookie Policy: Muskoka Maple uses cookies on its website. Cookies are small text files that are stored on your terminal device when calling the Muskoka Maple website. Individual services of a website can recognize you or your terminal device in this way and remember what configurations you have made. Cookies serve the purpose of collecting statistical data on website use and harnessing the data obtained in this way for marketing purposes.

Performance Cookies: We use Google Analytics to review and evaluate the site’s performance, which helps us improve your experience on the site. Through the use of cookies, Google Analytics stores information about the pages you visit on and how long you spend on each page, how you got to the site, what you click on while visiting the site. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Targeting/Advertising Cookies: We use advertising cookies to deliver ads that we believe are relevant to you and your interests.

  • Facebook Pixel (retargeting): we use Facebook custom audience pixel to collect data about your activities when you visit our websites.
  • Google Ads (remarketing): we use Google Adwords remarketing cookies to collect data about your activities when you visit our websites

Users can influence the use of cookies. Review this article on how to clear cookies from your browser, or how to activate browser add-ons that eliminate cookies. You can also change your ad preferences in Facebook so that you don’t receive ads based on data Facebook receives from partners.

Use by Children: If you are under eighteen (18) years of age, your parent’s or guardian’s permission will be required before any information is provided to our website. Children are not permitted to participate in on-line contests unless specifically designed for children and with the consent of the parent or guardian.

Information you provide to us: We collect and store any information you enter on our Website or that you provide to us when you use our Services. This information includes, but is not limited to:

  • information you provide when you submit an inquiry through contact and booking inquiry forms on our website
  • information provided in the context of dispute resolution, correspondence through our Website or correspondence that is sent to us
How we use your personal information: You agree that we may use your personal information for the following purposes:
  • to provide you access to our Services and Customer Support by means of e-mail or telephone;
  • to forward your request on to the business with which you’ve made an inquiry to. For example, if you submit a booking inquiry on our website to XYZ hotel, we will forward your booking inquiry to XYZ hotel to follow up with you

Disclosing Information to outside third parties: Muskoka Maple reserves the right to share general demographic information with its partners, advertisers or potential advertisers; however, profiles of individual users are not shared without the express consent of the individual at the time of collecting the information. Regarding domain name and IP Address from your computer, this information is used to examine traffic to our website in aggregate, and to investigate misuse of Muskoka Maple’s website, its users, or to cooperate with law enforcement.

Safeguards to protect your personal information: All information you provide to Muskoka Maple is protected by encrypted password, and access to source files and data base is restricted except by

There are links on the Muskoka Maple website that take you to other websites outside of our service. Any links provided to third party websites outside of Muskoka Maple’s website are provided solely for your convenience. The operation and content of such third party websites is beyond our control and we do not endorse in any matter whatsoever or accept any responsibility for the information, content or other material which may be contained on such websites, the use of such websites, or any products or services advertised on or sold through any such websites. We will not be liable under any circumstances for any damages whatsoever, direct or indirect, resulting from any use of this website or any other third party website linked to this website, whether or not we are advised of the possibility of such damages.

Muskoka Maple’s website contains links to other websites. Please note that when you click on one of these links, you are entering another website for which Muskoka Maple has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from the Muskoka Maple Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information. Please be very careful, responsible and alert with this information, especially whenever you are online.

Your Consent to this Agreement

By using the Muskoka Maple website and, in particular, by subscribing to our newsletter or participating in our on-line contests and surveys, you consent to the collection and use of the information as described above. If an alternative purpose for your information is identified other than what is set out in this privacy policy or on our website where the information is collected, we will contact you to obtain your consent for the new purpose.

Changes to Privacy Policy

We reserve the right to change this Privacy Policy from time to time by updating this posting. Any questions or concerns about this Privacy Policy or Muskoka Maple’s information handling practices may be submitted to Muskoka Tourism at info@muskokatourism.ca.